Personal information 

How do we collect this information? 

Personal and contact details

This may include your:

• full name; 

• date of birth; 

• gender

• address;

• email address;

• phone number;

• emergency contact details (including their name, number and relationship with you)

• concession card expiry (if applicable);

• Fitness Passport (if applicable); and

• bank account or debit / credit card details.

If you are a Member, or Prospective Member (this includes creating a guest account), we will collect your personal information that you provide us in completing the membership or guest account form (as appropriate). This includes your full name and contact details, gender and other personal details you provide us (such as bank account or debit / credit card details). We collect this either online via our facility’s page or in-person. 

We also collect contact information such as name and phone number of emergency contacts when you sign up as a Member or Prospective Members. You should speak with your emergency contact and confirm they are comfortable being listed as your emergency contact before providing their information to us. 

Information about your health and fitness  

This may include your: 

• health information; and 

• any medical requirements or conditions.  

When you sign up for a membership or guest account, we will collect the information you input regarding your health and fitness (such as any medical conditions). 

Health and fitness information we collect when you request a service using fitness equipment  

We may also collect your health and fitness information (including sensitive information such as your body composition analysis) from some third-party equipment providers when you use certain machines at our facilities and request this service. 

Health and fitness information we do not collect when you use other fitness equipment  

If you use a third-party machine or piece of equipment that collects information such as your performance metrics (eg heart rate, calories burnt) or user preferences (eg goals) or you input your personal information into such a machine, Aligned Leisure does not collect this information.  

Online and digital services information 

This may include information collected from you electronically, which includes information such as your IP address and details about your device. 

When you register online (either for a membership or guest account) we may collect information from you electronically (through online technologies). In some cases this may be personal information and other times we cannot identify you. 

Photographs or video recordings 

We may collect camera surveillance information which includes photographs or video recordings of you. 

We may take photographs or video recordings of you during pre-planned activities. 

When you use our facilities, we collect this information via camera surveillance (eg CCTV) for safety purposes. 

When you use our aquatic facilities, we may also use lifeguard surveillance technology to collect this information for lifeguarding. 

We may use photographs or video recordings of you taken during activities for our promotional purposes (eg to advertise a service or the facility). Where practicable, we will seek your consent to taking the photo or video recording.  

Location information 

We may collect location information and timing about you each time you use your membership pass/fob when you enter, exit and move within our facilities.  

We collect this information as part of our attendance data and also for safety and operational purposes.